Privacy Policy

Last Updated: [Month Day, Year] (e.g., October 20, 2024)
DSown ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), use our services, or engage with us (e.g., submit inquiries, request samples). By accessing or using our Site and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information from you, depending on your interaction with us:
  1. Information You Voluntarily Provide：
    1. Contact details: Full name, company name, email address, phone number, and postal address (provided when you submit inquiry forms, request samples, or contact our support team).
    2. Business and technical information: Information about your company’s industry, your specific product or technical needs (e.g., chip model requirements, application scenarios), and communication records with our team.
    3. File attachments: Documents you upload (e.g., project requirements, technical parameters) when submitting support tickets or customization requests.
  2. Automatically Collected Information：
    1. Website usage data: IP address, browser type and version, operating system, pages you visit on our Site, time and date of your visit, and the amount of time you spend on each page. This information is collected through cookies and similar tracking technologies (see Section 4 for details).
    2. Device information: Information about the device you use to access our Site (e.g., device type, unique device identifiers).

2. How We Use Your Personal Information

We use your personal information for the following legitimate business purposes:
  1. To respond to your inquiries and provide the services you request (e.g., processing sample requests, providing technical support, answering product-related questions).
  2. To facilitate business cooperation: Communicate with you about potential or existing partnerships, provide quotes, and fulfill orders.
  3. To improve our Site and services: Analyze website usage data to optimize the user experience, enhance the functionality of our Site, and develop or improve our products and services.
  4. To ensure the security of our Site and services: Detect and prevent fraud, unauthorized access, and other security risks.
  5. To comply with legal and regulatory obligations: Process and store your information as required by applicable laws and regulations.

3. Cookies and Tracking Technologies

  1. What are cookies? Cookies are small text files that are stored on your device when you visit a website. They help websites recognize your device and remember certain information about your visit.
  2. How we use cookies: We use the following types of cookies on our Site:
    1. Necessary cookies: These cookies are essential for the operation of our Site (e.g., enabling you to navigate the Site and use its features). They cannot be disabled.
    2. Analytical cookies: These cookies help us analyze how users interact with our Site, allowing us to improve the Site’s performance and user experience. We use third-party analytics tools (e.g., Google Analytics) that may set these cookies.
  3. Your cookie choices: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling certain cookies may affect the functionality of our Site.

4. Sharing and Disclosure of Your Personal Information

  1. We will not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes without your explicit consent. We may share your personal information in the following limited circumstances:
    1. With our trusted service providers: Third parties that assist us in operating our Site, providing our services, or conducting business (e.g., IT service providers, logistics partners, payment processors). These service providers are required to protect your personal information and only use it for the purposes we specify.
    2. For business cooperation: With our distributors or partners to facilitate the provision of products or services you request (e.g., sharing your contact information with a local distributor to fulfill your sample request).
    3. To comply with legal requirements: If we are required by law, regulation, or legal process (e.g., a court order) to disclose your personal information, or to protect our rights, property, or safety, or the rights, property, or safety of others.
    4. In connection with a business transaction: If we are involved in a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.

5. Security of Your Personal Information

  1. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
    1. Secure data storage: Storing personal information on encrypted servers with restricted access.
    2. Access control: Limiting access to personal information to authorized personnel only, who are required to comply with our confidentiality obligations.
    3. Regular security assessments: Conducting regular reviews and updates of our security measures to address emerging threats.
    Please note that no method of transmitting or storing data is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights as a Data Subject

  1. Under applicable data protection laws (e.g., GDPR for users in the European Economic Area), you may have the following rights regarding your personal information:
    1. Right of access: The right to request access to the personal information we hold about you.
    2. Right to rectification: The right to request that we correct any inaccurate or incomplete personal information about you.
    3. Right to erasure (Right to be forgotten): The right to request that we delete your personal information, subject to certain legal exceptions.
    4. Right to restriction of processing: The right to request that we restrict the processing of your personal information in certain circumstances.
    5. Right to data portability: The right to receive your personal information in a structured, commonly used, and machine-readable format, or to request that we transmit it to another data controller.
    6. Right to object: The right to object to the processing of your personal information for certain purposes (e.g., direct marketing).
    To exercise any of these rights, please contact us using the information provided in Section 9. We will respond to your request within a reasonable time frame (in accordance with applicable laws) and may request additional information to verify your identity.

7. Data Retention Period

  1. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your personal information is no longer needed, we will securely delete or anonymize it.
    • Inquiry and support-related information: Retained for 3 years after the completion of the inquiry or support request, unless a longer retention period is required by law.
    • Business cooperation information: Retained for 5 years after the end of the business relationship, to comply with tax and business record-keeping requirements.
    • Website usage data: Retained for 1 year after collection, then anonymized for analytical purposes.

8. Contact Us

  1. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our Data Protection Officer:
    • Email: info@dsown.com
    • Phone: +86-10-82749250 (Business Hours: GMT+8 9:00-18:00, English Support Available)
    • Address: [Detailed Address], Beijing, China, 100080
    If you are not satisfied with our response to your inquiry, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

9. Other Provisions

  1. Applicable law: This Privacy Policy shall be governed by and construed in accordance with the laws of China, as well as applicable international data protection laws (e.g., GDPR for EEA users).
  2. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
  3. Severability: If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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